Product Updates

Dashboard Updates!

January 10, 2024
Improved

We've deployed several dashboard updates which introduce numerous improvements. These include restructuring the side navigation, consolidating settings, adding new publishing controls, providing clearer fallback messages, and more!

👀 Navigation Changes:

  • AI Insights and Sessions at Top Level: Quickly find essential features like 'AI Insights' and 'Sessions' with their prominent placement in the side navigation.
  • Streamlined Settings: Easily manage your data with 'Export Reviews,' 'Export Statistics,' and 'Scheduled Reports' now accessible on the 'Settings' page.
  • Enhanced Reputation Management: Experience a cleaner analytics interface with 'Reputation Management' renamed to 'Google Local Statistics,' removing unnecessary links.
  • Unlock Additional Features: Discover previously hidden options marked with an 'Upgrade' badge, encouraging you to explore and enhance your dashboard experience.

  • Intuitive Navigation: Access 'Country Settings,' 'Own Email Address,' and 'Unsubscribe List' effortlessly on the dedicated settings page.
  • Simplified Configuration: Manage 'Profanity Filter' and 'Review Tagging' easily on the settings page for a more straightforward experience.

💻 Publishing Options:

  • Translate Reviews & Replies: Enable 'Translate Reviews & Replies' on the 'Publishing Options' page to translate reviews in widgets on global websites.

  • Understanding Your Dashboard: Get clearer insights with updated descriptions on the 'Review Notifications,' 'Publishing Options,' and 'Account Information' panels.

💬 Usage Indicators:

  • Stay Informed: Receive timely indicators on 'Home,' 'Invitation History,' 'Surveys,' and 'Subscription' pages when you exceed 50% of your monthly allowance, helping you manage usage effectively.

🤝 Upcoming Integrations:

  • Explore New Possibilities: Check out upcoming integrations in our library, giving you a sneak peek into what is coming next.

⚡️Quick Responses:

  • Effortless Engagement: Respond swiftly to reviews with the new button on the review details page, streamlining the editing of quick responses for a more seamless interaction.


💳 Billing Address Requirement:

  • Secure Your Account: Ensure the security of your account by providing a billing address; a warning notification prompts you to provide this essential information.


💡Other Notable Changes:

  • Improved Pages: Benefit from enhanced data presentation on 'Branch Manager,' 'Branch Statistics,' and 'Google Local Statistics' pages.
  • Sessions & Replays Page: Experience better clarity with fallback messages when recordings are unavailable.
  • Sleeker Team Invitations: Navigate the 'Invite Team Members' page effortlessly with its redesigned, more compact layout.
  • Consolidated Account Settings: Enjoy a streamlined experience with all key settings in one place on the 'Account Settings' page.
  • Social Proof Library Update: Enjoy a smoother experience with controls for clearing filters in the social proof library. You can also now access links to blog posts explaining how to create social proof banners, empowering you to make the most of this feature.