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Coming soon

Your online reviews,
now in store

Your best reviews shouldn’t stop at your website. Show them at the shelf, the till and on screen, then turn every touchpoint, from signposting to a scanned receipt, into a chance to earn your next review.

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4.8 out of 5 rating on

Trusted by over 10,000 fast-growing brands

  • Twinings
  • Faerly
  • Stripe & Stare
  • Day Owl
  • Gigi & Tom
  • Boxraw
  • Jimmy's
  • DAME
  • Denman
  • Rocka
  • Oliver Bonas
  • Obvi
  • Nudea
  • Cultiver

Product discovery

Add trust with In-store digital
signposting

Digital signposting uses screens and displays to guide shoppers to your top-rated products, popular categories and current offers, alongside real customer reviews.

Signs update automatically as your reviews and stock change.

An in-store screen above a clothing rail showing a product with its star rating and customer reviews

In-store engagement

AI

Virtual try-ons backed by social proof with Magic mirror
technology

Shoppers step in front of the mirror and try on clothes virtually. They then see what people who already own the item say about how it fits and wears.

It’s the confidence your online shoppers already get from reviews, brought onto the shop floor.

A shopper using a magic mirror that shows a virtual try-on with star ratings and customer reviews

Product browse

Shoppers convert confidently with reviews using RFID product scanners

Shoppers scan a product tag and the screen instantly shows available stock, product details and real customer reviews the same as they’d find online.

No hunting for a staff member and no browsing in the aisle. They get the confidence to buy there and then.

A wall-mounted screen above a cap on a wooden shelf, showing the product page with stock and reviews

At fixture

Bring your reviews to life with Shelf edge reviews

The same star rating that builds trust online sits directly where the shopper is standing.

Digital shelf labels show live ratings and review snippets right beside the price, so shoppers get the reassurance they would normally look up on their phone, at the exact moment they’re deciding.

Products on a shelf above a digital shelf label showing the price next to star-rated review snippets

At checkout

Automate in-store Review
collection

Every in-store sale can now ask for a review automatically.

Online, every order already triggers a review request. Now in-store purchases do the same, so customers who pay in person are included in your review collection instead of being missed.

A checkout counter with a card terminal, receipt printer and a tablet showing a review form

Post conversion

Never miss a review with Receipt
invite

Every printed receipt carries a QR code that links straight to the same review form your online customers already use.

It reaches the customer at the exact moment they are happiest, receipt still in hand, which is when a review is easiest to earn and most likely to be positive.

A shopper scanning the review QR code on a printed receipt, opening a star-rating review form on their phone
Support

Frequently asked questions

Find answers to frequently asked questions about REVIEWS.io to help you better understand our features, services, and how we can support your needs.
How can REVIEWS.io bring online reviews into physical retail stores?

REVIEWS.io is exploring ways to bring the social proof shoppers trust online into your physical stores. The idea is that product reviews, ratings and photos can appear in store through digital shelf labels, in-store screens and receipt QR codes. Shoppers get the same confidence they would get browsing your website, right at the point of purchase.

Will REVIEWS.io work with Shopify POS?

Shopify POS is a core part of what we're looking at. The vision is for reviews to connect to your Shopify POS checkout terminal, so you could invite customers to leave a review at the moment of purchase. Your in-store and online customer feedback would then sit in one place.

How could QR codes on receipts help me collect more in-store reviews?

A QR code on a printed receipt, or a review link in an email receipt, could let customers leave a review while the purchase is fresh in their mind. Today most in-store customers are never asked for feedback, so this could help retailers collect more reviews from in-store shoppers.

What are digital shelf labels with product reviews?

Digital shelf labels are electronic price tags that could also show live star ratings and review snippets next to the product. This would let shoppers see what other customers think without leaving the aisle. The same social proof that helps lift online conversion could help shoppers choose with more confidence in store.

Could RFID scanners show reviews when a shopper picks up a product?

That is one of the possibilities we're exploring. A shopper could pick up an item and scan its RFID tag at a nearby screen to see that product's reviews, ratings and customer photos. It is designed to give shoppers online-style research in store, without needing to check their phone.

What is the AI magic mirror, and how could it use reviews?

The magic mirror is a concept for an AI-powered fitting room experience. A shopper could virtually try on an item and see reviews and social proof from customers who bought it, all in one place. It is still an idea we're developing. It reflects where we think retail experiences could go next.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.