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Okendo vs REVIEWS.io

It's time to switch from Okendo

Join the merchants who have already made the switch to REVIEWS.io for more flexibility, more transparency, and more reviews.
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4.8 out of 5 rating on
4.8 out of 5 rating on

Trusted by over 15,000 fast-growing brands

Transparent pricing

Pricing plans with no hidden fees

Flexible pricing, survey-inclusive plans, and no add-on features. Our plans are designed to help you control your costs from day one, and for years to come.

No secret “add-on” costs

Our plans are designed to be inclusive, so what you see is what you pay. No surprise costs for the features you really need, like Google Seller Ratings and our Klaviyo integration.

Save more on loyalty

Add loyalty to your REVIEWS.io plan and save more than 50% when compared to Okendo's reviews and loyalty bundles. Get extra savings by adding more clearer.io solutions or choosing an annual plan.

Pay for what you use, not what you sell

Don't send a review invite with every order? Our plans scale with the invites you send, not your monthly order volume. Keep control over your costs, even when sales spike.
REVIEWS.io pricing benefits with Google Seller Ratings and Klaviyo integration visuals.
Transparent pricing, loyalty savings, and scalable plans with REVIEWS.io.
REVIEWS.io email review invitation and feedback form showing star rating, comments, and photo upload.
Reputation manager

Grow your brand's reputation

Product reviews drive sales, but company reviews drive trust and confidence. Our unique Reputation Manager gives you control over how your brand shows up online.
Boost company reviews
Send "2-in-1" review invites that split your audience between product and company reviews – so you don’t need to choose one or the other.
Drive in-store traffic
Collect company reviews on third-party platforms like Google Local, and use Branches to collect and manage reviews by retail location.
Go beyond B2C
Keep on top of your reviews across various online channels to ensure you’re standing out to everyone from shoppers to wholesale buyers and media.
Grow your brand with REVIEWS.io review collection tools.
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Shoppable UGC Galleries

Instagram UGC included

Curate Shoppable UGC Galleries natively, without the need for a FourSixty account. With REVIEWS.io, you can boost your media galleries with UGC collected directly from Instagram, as well as tag and manage sharing permissions all in one place.
Increase conversions with targeted UGC for your audience.
Powerful eCommerce bundles

Surveys, loyalty, and so much more

REVIEWS.io is more than just reviews. Working with us means tapping into the entire clearer.io network of eCommerce solutions.

6+ eCommerce solutions to complete your stack

Surveys provide invaluable zero-party customer data, which is why they’re included in our Start-Up plan and above at no extra cost.
They might use different domains, but our reviews and loyalty platforms are deeply integrated, and our teams are all under one roof.
With solutions for more of your stack – from search and discovery to returns – you benefit from custom bundles and consistent support
Collect feedback easily with REVIEWS.io surveys feature.
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Integrated AI

Empower your team to work smarter

Get ahead of the competition without expanding your team or your work day. With REVIEWS.io, AI can help you do more with less.

Turn reviews into insights

Reviews are a goldmine, but analyzing them can be time-consuming. Use AI Insights, download AI Reports, or ask our AI Assistant targeted questions like identifying common product pain points and let it handle the work.
Save time analyzing reviews with AI Insights and Reports.

Save time on review replies

Respond to customer reviews more quickly with AI-generated replies that reflect your brand voice and improve with every response you send.
Speed up review responses with AI-suggested, brand-matching replies.

Elevate conversions with suggested Review Nuggets

Let our AI curate high-impact snippets from your reviews, so you can display them at key buying moments - saving you time and effort while boosting conversions.
Boost conversions with AI-curated Review Nuggets at key moments.
Comparison on G2

REVIEWS.io is rated higher on G2 logo

REVIEWS.io
4.8 rating, 645 reviews on G2
A powerful, cost-effective alternative that combines flexible pricing with innovative features to maximise your ROI.
Okendo
4.6 rating, 372 reviews on G2
A Shopify-focused customer marketing platform, often suited to brands wanting reviews, loyalty, referrals, surveys, and quizzes in one suite.
4.8 out of 5
Overall rating
4.6 out of 5
9.2
Meets requirements
8.9
8.9
Ease of use
9.0
8.6
Ease of setup
9.0
9.0
Ease of admin
9.1
9.6
Quality of support
9.4
9.4
Good partner in doing business
9.3
9.3
Product direction
9.5
View full G2 comparison Open comparison

We effortlessly moved 24,000 Okendo reviews to REVIEWS.io. Their expert handling of widget setup, loyalty program customization, and seamless integration made the transition a success. Their support made all the difference.

Ankit Patel
Co-Founder @ Obvi

Have had a great experience with Reviews.io, been using it for a couple of years now and the support and functionality are terrific, have never let us down.

Daniel Singh
Founder @ Concrete Jungle

You can't connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future.

Halfdan Hansen
Owner @ Jens Hansen
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Excellent support on all plans

Okendo gives priority support to customers on its Power plan and above, and users have complained about long wait times and lengthy onboarding. At REVIEWS.io, our team responds to every email and live chat with the same high calibre of support.
Get premium support with REVIEWS.io, regardless of your plan.

Future-proof solution

Replatforming might not be on your roadmap right now, but it’s a fact of life for many eCommerce brands.
While Okendo is Shopify-only, REVIEWS.io remains committed to being platform agnostic. In addition to directly integrating with the leading eCommerce platforms, many merchants use our robust API to integrate with custom and headless stores.
If the topic of replatforming ever comes across your desk, you can rest easy knowing that your stack and your workflow will remain unchanged.
REVIEWS.io is platform-agnostic, offering eCommerce and custom store integrations.
Easy migration

Switching to REVIEWS.io is simple

Switching your reviews platform is easier than you think. Whether you’re with Okendo or another provider, we’re here to help you from start to finish.

It takes 3 simple steps

We’ve helped merchants just like you switch from Okendo to REVIEWS.io. Simply export your reviews from Okendo and we’ll help you import them into your new REVIEWS.io account.

Contract buyouts available

Stuck in an annual contract with another reviews provider? No problem. Speak with our team about our contract buyouts so you can start getting value from REVIEWS.io right away.
Seamlessly switch platforms by exporting reviews and uploading CSV
Break free from contracts with REVIEWS.io contract buyouts.

Grow through customer trust

We help merchants turn browsers into buyers by sourcing authentic reviews that build credibility. Every review is genuine, strengthening trust and driving growth. Start leveraging reviews today.
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“We are very happy with REVIEWS.io and the online assistance they provide. Very speedy and easy communication.”
Greyston Bakery
"We wanted a platform that gave us the features we needed at a fair price."
Daniel Singh
Concrete Jungle
“We use almost all of the widgets from REVIEWS.io. They're great at showcasing our products. ”
Zipster
"Our customers feel more appreciated when given options to share their thoughts."
Wolfgang Fuchs
Lotuscrafts
"The team from REVIEWS.io is amazing. You can get in touch very easily and they help you super quick with your problem!"
KRIOR
"We were using Yotpo but found REVIEWS.io better suited to our business needs."
Tony Caruso
Caruso's Natural Health
“Easy to use and helpful team when things get a bit too techy for me to understand!”
Made By Coopers
"Our experience with REVIEWS.io has been incredible! We only wish we had switched to REVIEWS.io earlier!"
Otto Mouton
Jimmy Joy
“A complete platform to handle everything review related. Everything is documented on how to implement.”
Ivanhoe Cycles
"Have had a great experience with REVIEWS.io, the support are terrific, have never let us down."
Lovisa Degreef
Back on Track
“We are very happy with REVIEWS.io and the online assistance they provide. Very speedy and easy communication.”
Greyston Bakery
“We use almost all of the widgets from REVIEWS.io. They're great at showcasing our products. ”
Zipster
"The team from REVIEWS.io is amazing. You can get in touch very easily and they help you super quick with your problem!"
KRIOR
“Easy to use and helpful team when things get a bit too techy for me to understand!”
Made By Coopers
“A complete platform to handle everything review related. Everything is documented on how to implement.”
Ivanhoe Cycles
The insights in your functional tools
Explore the patterns that influence profit in search, feedback, loyalty, and engagement - and how to turn them into growth. Get the guide to see how it works.
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