Trusted by leading brands that switched from Feefo
Leading global brands have already made the move to REVIEWS.io for faster onboarding, better support, and tools built for growth. Join them and experience how simple switching can be.
Fair pricing
Transparent pricing you can trust
Feefo’s pricing can feel restrictive and unclear. With REVIEWS.io, you get complete transparency — flexible plans, clear costs, and no hidden fees. Choose a platform that puts you in control, pay only for what you need, and scale confidently as your business grows.
Switch with ease
A smooth transition from Feefo
Google Rich Snippets and Google Seller Ratings.
Shoppable UGC Galleries curated from review and Instagram content.
Syndication with Shop, TikTok Shop, and Bazaarvoice.
A full library of customizable widgets.
AI-powered features like AI Review Summary and AI Insights.
Testimonials
Our customers say
We saved 76% by switching from an other review provider before our annual contract renewed. The whole process was smooth, and it was easy to import all of our reviews into REVIEWS.io.
From a developer perspective, REVIEWS.io is much easier to use . It’s night and day. That API alone has made us 50% more efficient, especially when it comes to updating our product catalog.
We made the switch, and it’s been smooth sailing. Support is instant. The tools are more advanced. And value-wise, REVIEWS.io just makes sense.
Why switch
Why leading brands choose REVIEWS.io over Feefo
Feefo has strong legacy recognition — particularly in travel and automotive — but its closed platform and limited integrations can restrict growth, especially for eCommerce brands. REVIEWS.io is built for businesses that value agility, transparency, and innovation.
Switch in days, not weeks
Move from Feefo to REVIEWS.io quickly — with zero disruption and full support every step of the way.
Integrate with your existing tools
REVIEWS.io connects seamlessly with Klaviyo, LoyaltyLion, Gorgias, and more — giving you the flexibility Feefo can’t match.
Support from real people who care
Our Customer Success team is hands-on, proactive, and dedicated to your success from day one.
Company review widgets
Showcase company reviews in a variety of highly customizable widgets that seamlessly blend with your website's look and feel.
Review photos & videos
Publish impactful content, such as review videos and photos on your website to effectively drive sales.
Social proof banners
Effortlessly create compelling social proof banners featuring reviews, perfect for showcasing on your website or social media.
Product review widgets
Explore customizable widgets designed to seamlessly showcase your product reviews on your website, enhancing conversion rates.
Review nuggets
Highlight and feature standout phrases from customer reviews next to "Buy Now" buttons to encourage purchases.
Custom flows
Set up custom review invitation flows. Segment your audience by location or purchase history with ease, and send targeted messages at the optimal time.
AI review replies
Effortlessly respond to customer reviews in your tone and language with AI-powered replies, all in just one click.
Attributes
Deepen your understanding of products, business, and customers with actionable data enriched by attributes.
Integrated Al
Move faster with help from Al
At REVIEWS.io, AI comes built in — powering smarter tools that help you sell more, learn faster, and respond to customers at scale.
Flexible email integration
Bring your own marketing tools
Your reviews platform should work with your stack — not replace it. Use our built‑in email and SMS tools for review invites, or integrate seamlessly with platforms like Klaviyo, Omnisend, Dotdigital, ActiveCampaign, Attentive, and more.
Reputation Manager
Manage your reputation everywhere
While Feefo locks you into limited distribution, REVIEWS.io puts you in control. Send review invites across 25+ platforms — including Google, Trustpilot, and more — all from one dashboard.
Impactful UGC
Shoppable UGC Galleries
Feefo focuses on written reviews, but REVIEWS.io goes further — helping you collect and showcase authentic customer photos and videos that turn trust into sales.
Shoppable UGC widgets
Show real customer photos and videos that connect directly to products.
Video reviews
Let customers share their experience through authentic video content.
Photo reviews
Add visual proof that builds trust where Feefo stops short — real photos from real customers.
Loyalty & referrals
Add loyalty at any time
Loyalty and rewards are built into REVIEWS.io — fully integrated and ready when you are. Customers can earn points, celebrate milestones, and stay engaged with your brand through their review interactions.
Unlike Feefo, you can activate loyalty directly with your reviews, without costly upgrades or external tools.
Unlike Feefo, you can activate loyalty directly with your reviews, without costly upgrades or external tools.
How to switch
Currently using Feefo for reviews? It’s easy to switch.
Switching from Feefo to REVIEWS.io takes just a few simple steps. Our team handles the heavy lifting so you can keep your focus on your customers — not your setup.
Step 1: Export reviews from your Feefo account.
Step 2: Send us your formatted CSV file.
Step 3: Sit back while our team imports your data, matches your templates, and gets you live — usually within days.
Step 1: Export reviews from your Feefo account.
Step 2: Send us your formatted CSV file.
Step 3: Sit back while our team imports your data, matches your templates, and gets you live — usually within days.
REVIEWS.io vs Feefo
See why we're rated higher on G2
Trusted by over 15,000 brands, REVIEWS.io helps businesses grow faster. Rated 4.8 on G2 compared to Feefo’s 4.3, it combines powerful review management, transparent pricing, and world-class support — purpose-built for modern eCommerce.
Support
Frequently asked questions
Find answers to common questions about REVIEWS.io to help you better understand our features, services, and how we can support your needs.
What eCommerce platforms can I use with REVIEWS.io?
REVIEWS.io integrates directly with Shopify, Shopify Plus, WooCommerce, BigCommerce, Magento, and PrestaShop. For custom or headless stores, our well-documented API makes setup simple on any stack.
Is REVIEWS.io a Google review Partners?
Yes — we’ve been an official Google Review Partner for over ten years, helping brands syndicate verified reviews to Google Shopping and beyond.
What counts as a "review invite"?
Each email or SMS request sent through REVIEWS.io counts as one invite. For external tools (like Klaviyo), we track invites once the review link is clicked and the collector is reached.
I’m stuck in an annual contract. Do you offer contract buyouts?
Yes, we may be able to help. Book a demo with our team to discuss buyout options and make switching seamless.
Can I customize the look and feel of my review widgets?
Absolutely. REVIEWS.io lets you fully control widget design and styling — all without developer dependency.
Who owns the reviews collected using REVIEWS.io?
You do. REVIEWS.io gives you complete ownership and portability of your data — export reviews anytime without restriction.
Brands love what we do
Leverage authentic feedback and build trust with reviews that matter. Join thousands of businesses that are enhancing their reputation with genuine customer insights.
“We are very happy with REVIEWS.io and the online assistance they provide. Very speedy and easy communication.”
Greyston Bakery
"We wanted a platform that gave us the features we needed at a fair price."
Daniel Singh
Concrete Jungle
“We use almost all of the widgets from REVIEWS.io. They're great at showcasing our products. ”
Zipster
"Our customers feel more appreciated when given options to share their thoughts."
Wolfgang Fuchs
Lotuscrafts
"The team from REVIEWS.io is amazing. You can get in touch very easily and they help you super quick with your problem!"
KRIOR
"We were using Yotpo but found REVIEWS.io better suited to our business needs."
Tony Caruso
Caruso's Natural Health
“Easy to use and helpful team when things get a bit too techy for me to understand!”
Made By Coopers
"Our experience with REVIEWS.io has been incredible! We only wish we had switched to REVIEWS.io earlier!"
Otto Mouton
Jimmy Joy
“A complete platform to handle everything review related. Everything is documented on how to implement.”
Ivanhoe Cycles
"Have had a great experience with REVIEWS.io, the support are terrific, have never let us down."
Lovisa Degreef
Back on Track
“We are very happy with REVIEWS.io and the online assistance they provide. Very speedy and easy communication.”
Greyston Bakery
“We use almost all of the widgets from REVIEWS.io. They're great at showcasing our products. ”
Zipster
"The team from REVIEWS.io is amazing. You can get in touch very easily and they help you super quick with your problem!"
KRIOR
“Easy to use and helpful team when things get a bit too techy for me to understand!”
Made By Coopers
“A complete platform to handle everything review related. Everything is documented on how to implement.”
Ivanhoe Cycles