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Invitation Flow

Set the conditions for your email campaign to reach the right audience with the greatest impact. Easily segment your audience by location, purchase history, and social following to send targeted messages at the optimal time.

Review Invites

Create Smarter Invitation Flows

Set the conditions for your email campaign to reach the right audience with the greatest impact. Easily segment your audience by location, purchase history, and social following to send targeted messages at the optimal time.

Follow up Emails

Follow-up email invites for those that have missed the first request.

Target Locations

Segment review invites based on customer location.

Multiple Time Delays

Set when the invites are sent based on location, customer segments and product collection.

Get UGC from Happy Customers

Request images and videos from customers who rate the product 5-star.

Automate

Set Content Generation to Autopilot

Automate follow-up communications based on user actions. For example, you can send reminder emails to users who haven't responded or ask for photos or videos from those who have left a positive 5-star review.

Customer Success

Improve Customer Retention

Segmentation ensures customer satisfaction and encourages repeat business. Utilize Flow to promptly address support concerns, enhancing overall satisfaction and fostering loyalty.

Flow is a very smart way to communicate to your audience at the right time with the right message.
Otto Mouton
CCO @ Jimmy Joy
Read Case Study
SUPPORT

Frequently Asked Questions

Find answers to frequently asked questions about REVIEWS.io to help you better understand our features, services, and how we can support your needs.
What is Flow review collection?
Flow is an automated review collection system that sends requests to customers after key events like purchases.
Can I customise review request timing?
Yes, you can set when and how review requests are sent.
Can I personalise review requests?
Yes, messages can be customised to match your brand voice.
Can Flow segment customers?
Yes, you can target specific customer groups for more relevant review requests.
Is Flow compliant with data regulations?
Yes, it is designed to comply with GDPR and data protection standards.
Does Flow integrate with eCommerce platforms?
Yes, it integrates with major platforms to automate data syncing.
Does Flow support email and SMS?
Yes, review requests can be sent via both email and SMS channels.
How does Flow improve review collection rates?
It uses smart triggers, timing, and automation to increase response rates.

Supercharge review invites & let Flow do the leg work.

The insights in your functional tools
Explore the patterns that influence profit in search, feedback, loyalty, and engagement - and how to turn them into growth. Get the guide to see how it works.
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